2024 FAQ

  • The entire festival is free and un-ticketed. We invite everyone to come join us!

  • The 2024 festival takes place on September 14, from 12PM to 7PM.

  • The festival is held at the Chan Centre for the Performing Arts, on the unceded, ancestral territories of the xʷməθkʷəy̓əm (Musqueam) People.

    Get directions to the festival here.

  • FRONT ENTRANCE AND ROSE GARDEN PARKADE ACCESSIBILITY NEEDS:

    The Chan Centre is able to fully accommodate those with accessibility needs. When approaching the Chan Centre entrance from the top of the stairwell off of Main Mall, there is an elevator located on the east side of Flag Pole Plaza; adjacent of the main doors to the Chan Centre.

    The same elevator connects to the Rose Garden Parkade, and a number of accessible parking stalls can be found on level five.

    ASSISTED LISTENING DEVICES:

    For inside the concert hall, Infrared Hearing System headsets are available free of charge for those who are hard of hearing.

    FURTHER QUESTIONS?

    Should you have any inquiries about accessibility, please feel free to contact us:

    Email: chan.tickets@ubc.ca

    Phone: 604-822-2697

  • Pronunciation of the festival name can be found on the about page

  • Yes, the festival is family-friendly so bring everyone along!

  • Yes, the event is rain or shine.

  • The Chan Centre accepts credit and debit cards only. Individual vendors may accept different forms of payment. 

  • The Chan Centre for the Performing Arts at UBC is committed to ensuring a welcoming and pleasant environment for its patrons, staff, and artists, as outlined in UBC’s Statement for Respectful Environment for Students, Faculty, and Staff.

    All guests will be treated in a professional and courteous manner by all venue staff. We expect all guests to treat artists, patrons, and venue staff in the same manner by adhering to the following Code of Conduct at all our events.

    We reserve the right to remove any patron from our premises should they fail to adhere to our Code of Conduct and the provisions within UBC’s Statement for Respectful Environment for Students, Faculty, and Staff.

    As the Statement affirms, “The best possible environment for working, learning and living is one in which respect, civility, diversity, opportunity and inclusion are valued.” We are committed to upholding these values to ensure a positive experience for all.